Bureau Information

Bureau Manager:

Joe Michna

Telephone Advice Line:

01429 273223

Fax Line:

01429 868803

E-mail Advice Contact:

enquiries@hartlepool.cabnet.org.uk

OFFICE HOURS:

Monday to Thursday 9.00am - 5.00pm
Friday 9.00am - 4.30pm

OPENING HOURS:

Monday 9.30am - 3.00pm
Tuesday 9.30am - 3.00pm
Wednesday 9.30am - 3.00pm
Thursday 9.30am - 3.00pm
Friday 9.30am - 3.00pm
Saturday (Money Advice)

TELEPHONE ADVICE SERVICE:

Monday 1.00pm - 3.00pm
Tuesday 9.30am - 3.00pm
Wednesday 9.30am - 3.00pm
Thursday 9.30am - 3.00pm
Friday 9.30am - 3.00pm

OUTREACH ADVICE SERVICES:

  • Hartlepool County Court
  • The Carers Centre

HOME VISITING SERVICE:

  • Available by appointment

Welcome to Hartlepool Citizens Advice Bureau

The Hartlepool Citizens Advice Bureau has very central and easily accessible offices on Park Road. The Bureau offers an advice, information and advocacy service and some of the areas in which we advice and assist clients are:

  • Money Advice & Debt
  • Employment Law
  • Community Care
  • Housing & Homelessness
  • Welfare Benefits
  • Taxes
  • Consumer Matters
  • Discrimination Law

Whether or not your particular problem or advice need is listed above, you can always contact us to find out if we can help and, if not, we can tell you who can help you.

Our service is provided by a mixture of paid and volunteer staff and advice standards are constantly monitored. A complaints procedure is available if any client is unhappy with our service.

Our services are independent, free and confidential and we welcome all suggestions on how service can be improved whilst acknowledging the resource limitations that we have.

We are a registered Charity and we have a contract with the Legal Services Commision for the provision of certain advice services.

Hartlepool Citizens Advice Bureau
87 Park Road
Hartlepool
TS26 9HP

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